Giving and receiving feedback is a critical skill that enables us to learn as we work and to learn from mistakes. Feedback can be positive – as praise and recognition – or negative, for improving performance and both are important. Clear and specific feedback is one of the best methods to build a high performing team.

The key aim of this Giving & Receiving Feedback program is to understand the benefits of giving and receiving feedback in the right way. In this course, we will discuss:

- the importance of giving feedback in the correct way

- appreciate the differences between the incorrect and the correct ways of feedback

- practice some scientifically proven techniques to give feedback